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SpamAssassin

Spam Assassin, is a reputable spam filtering software which is free of charge to all of our customers.   It scans and detects common characteristics of spam.   You can configure SpamAssassin in 3 ways:

1. Configure Spam Assassin to tag suspicious email by adding the word SPAM to the message subject line.  This allows you to set rules in Outlook directing all messages containing the tag into a separate folder.  (Refer to Outlook help files for how to create such filter rules, use the "ORGANIZE" button at the top.)  In this case, you never see the spam in your inbox.  You can check the separate spam folder if you are missing legitimate email which may have been tagged in error, and review/purge at your leisure.
2. You can enable a spam box in your control panel and configure SpamAssassin to direct suspicious email to it.  This allows you to access the spam folder at your leisure, or only if necessary.  You must empty your spam box on a regular basis.  Excessive spam storage will build up over time.  If neglected, your hosting account could exceed disk space quota, causing bounce errors from your pop accounts.
3. Finally, you can configure SpamAssassin to delete suspicious email entirely.  We don't recommend this because no spam filtering is 100% accurate. It is possible for legitimate email to be tagged as spam in error.

This will not affect your ISP's email address....only email directed to all pop accounts created in your control panel.

How to Turn on Spam Assassin

Box Trapper

Box trapper is also available for your use and can be activated in your control panel.  This feature offers the best protection where an automatic response is sent to everyone who emails you.  It requires that all senders identify themselves before the message reaches the inbox on your website server.  Verification proves that the sender is a "real" person and not a spammer who is hiding their identity.

Fighting Spam from your PC

There are many spam filtering services and/or software for your PC which make it possible for you to use the same filtering method locally, regardless of how many pop accounts you access, which may be provided by one or more ISPs. (i.e. personal@earthlink.com, myname@blackberry.com,  sales@mydomain.com, me@mydomain.com, etc)  These can include your personal ISP account, your wireless provider's pop account, and all pop accounts created through your website hosting account.   This also allows you to make a separate folder in Outlook and create rules where all spam is sent to a central location (regardless of which account it came from).

Email Address Encryption May Fight Spam

Many of you have mature websites and are likely enjoying a high user hit rate. Those sites which have been around for some time are valued by the search engines and are favored over newly published sites with regard to rank. Unfortunately those mature websites which were developed 1 or more years ago probably have an email hyperlink in the footer of every page, which has likely been harvested by malicious robots that collect addresses and sell them in spam lists. As a result, the amount of spam you receive may be getting out of control.

Spam has always been a nuisance, but last year we battled more serious consequences than a mere nuisance. Some of you who used domain name forwarders which send email from your website to your ISP's email address were even banned by your own ISPs, who falsely accused your domain name as the originator of spam.

To prevent this and other problems from happening, we are offering the implementation of an encryption code to the mail-to link on your website. This work is free of charge to all standard and executive account service levels, and is $45 per encryption for basic business and basic hosting account service levels. If you have an email hyperlink published on your site, and wish to have it encrypted, please open a ticket on our help desk. We will be encrypting on a first-come first-served basis.

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How to Turn on Spam Assassin:

1)  Login to your control panel with your username and password.  (Your user name and password was sent to you upon website launch).  CLICK HERE for instructions on how to login your control panel.

2)  Double-Click on the MAIL ICON

3)  Click on Spam Assassin from the list of links.

4)  Enable spam assassin or enable spam box by clicking on the appropriate box.

Please use the help desk if you have any questions.

For More Information about the software, visit the Spam Assassin website:  Spam Assassin